CARIBBEAN CRUISE
JANUARY 10-17, 2022

This trip – originally scheduled for Feb 13-20, 2021 – has been rescheduled to Jan 10-17, 2022.

Find out more about our response to Covid-19 HERE.

Our journey to our 2022 Caribbean Cruise begins in:

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The Vacayans are hard at work planning each and every detail of our premiere cruise. And of course, we’re super excited to share many of those details with you along the way. As we have new information to share, you’ll find it here.

We’ll also house an email archive on this page, too. This archive will feature all the trip-specific communications we have with you throughout your pre-cruise experience with us. That way, if you happen to lose a general email somewhere along the way, you’ll be able to find it right here.

And from party themes and entertainment previews to those incredibly valuable cruise line booking numbers, VACAYA’s mission is to give you everything you need with plenty of time to ensure a totally stress-free experience. Get ready for your vacaya!

PAGE DIRECTORY

CLOTHING OPTIONAL SUN DECK

VACAYA will offer a clothing optional space onboard where sun lovers can sunbathe in the nude. It will be on both the Port and Starboard sides of Deck 11 Aft directly under the X smokestack. The area starts at the mid-ship elevators and goes to the aft wall. When moving outside of these areas, please put your swimsuit back on. There won’t be beverage service in this area, but the nearest bars – Sunset Bar on Deck 10 Aft and the Mast Bar on Deck 11 Mid – are not far away. The clothing optional sun deck is ONLY available on Sea Days. While in all of our ports, swimsuits are required on the upper decks.

And obviously… we ask that cameras not be used in this area.

 


 

CURRENCY

US Dollars are accepted in all ports of call.

 

 


 

DINING

Celebrity Millennium offers myriad included dining options – Metropolitan Restaurant, Oceanview Café, Spa Café, Mast Grill, snacks at Café al Bacio, and Room Service (complimentary from 6am-10:59pm).

Specialty Dining options (with a service fee) include Qsine, Sushi on 5, and Tuscan Grill.

Dedicated dining for Suite Guests is available at Luminae and for AquaClass Guests at Blu.

 


 

DOCUMENTATION REQUIREMENTS

US Citizens are encouraged to travel with a valid Passport, although a valid Driver License and Original Birth Certificate (with a raised seal) will suffice.

Non-US Citizens are required to have a valid Passport.

Visas are not required for US Citizens, but may be required of other nationalities. You can check the visa requirements HERE.

Guests from countries that require a visa MUST obtain a valid visa before leaving home. Laws do not allow a guest who requires a visa to board the ship without required visa(s). SPECIAL NOTE: Even if you’re told you won’t need a visa if you plan to stay on the ship, this is NOT TRUE. If a visa is required of your nationality, you MUST have a visa even if you plan to stay on the ship.

United States Permanent Residents who possess an Alien Registration Card (Green Card) do NOT require a visa.

These travel documentation requirements are government regulations and policies. They are subject to change without notice. It is the sole responsibility of each guest to identify and obtain all required travel documents and have them available when necessary. These appropriate valid travel documents (such as passports and visas) are required for boarding, entry into other countries, and reentry into the United States.

We strongly recommend that all guests travel with a passport that’s valid for at least six (6) months beyond the end of their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal, or business emergencies, missing a ship’s departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.

The name on your VACAYA reservation must match the name on your passport or other identification documents.

Guests who do not possess the proper documentation may be prevented from boarding the ship.

Unfortunately, no refunds will be given to individuals who are denied boarding due to improper documentation.

 


 

DOORS

Part of the fun of any cruise – but especially an LGBT+ cruise – is decorating your stateroom door to give it a bit of pizzazz and to show your personality. You’re welcome to decorate it as you see fit, keeping the following guidelines in mind:

  • Electrical components are not allowed (including those which are battery powered)
  • No pornographic images
  • Decor cannot restrict or interfere with passage through the hallway
  • Do not use any materials that could damage or mar the surface of the door, its frame, or the hallway. Any costs involved with fixing damage caused by your decor will be charged to your onboard account.

Standard Stateroom Doors are 6′ 6.5″ tall by 2’4″ wide.

Most Suite Doors are 6′ 6.5″ tall by 3′ wide.

All stateroom doors are metal. Magnets make for a great way to affix decor items.

 


 

DRESS CODE

DAY: With warm temps, shorts and T-shirts will be your best bet while in port.

NIGHT: VACAYA’s dress code is “Evening Chic” – smart and stylish. But what does that actually mean?

Dress pants/designer jeans, collared shirts, cocktail dresses, and skirts with a nice top fit the bill perfectly.

We never want to limit your creative freedom as far as dress is concerned, so know that there are no hard and fast rules in regard to what’s acceptable and what’s not. But here are some specific recommendations that will help you decide what’s most appropriate for Millennium’s elegant and casual dining spaces throughout the evening:

  • Tank Tops in the Cosmopolitan Restaurant for dinner aren’t the best choice. Let’s be real… only a few of us (and we applaud you fetishists) would want to see a hairy armpit while enjoying filet mignon and lobster.
  • Dress Shorts are ok in Cosmopolitan Restaurant for dinner. Swimsuits are not.
  • Dress Sandals are ok in all restaurants for dinner. Flip-flops? Not so much.
  • If you’d like to keep your dress super casual for dinner, Oceanview Café provides a perfect dining choice. And flip-flops are a-ok around the clock in Oceanview.
  • Shorts and T-shirts are discouraged in the elevated dining experiences of Luminae, Blu, Qsine, and Tuscan Grille.

PARTIES: Our theme parties will provide you with endless opportunities to show off your style with imaginative costumes. Just keep in mind that your penis and balls, gentlemen, and your vagina, ladies, have to be covered. But by all means don’t be afraid of the exciting world of sheer fabrics… we love them! Because Oceanview Café will be open late into the night (and we know you’re going to want a burger at 2:30am), we ask that if you’re wearing a costume that exposes your butt cheeks, that you wrap a towel around yourself while dining. Towels will be available at the entrance of the café.

 


 

ENTERTAINMENT PREVIEW

We’ll begin previewing our entertainment approximately 120 days before the cruise, so stay tuned for all the details!

 


 

GRATUITIES (ADDITIONAL)

100% of your prepaid gratuities go to onboard staffers, including your stateroom attendant, the culinary services staff, the behind-the-scenes hotel services staff, and the myriad department heads who work with their teams around the clock to create a flawless VACAYA experience for you.

A 20% gratuity is added to all beverage purchases and spa/salon services. If you purchase one of Celebrity’s Beverage Packages, remember that you’ve already paid the gratuity when purchasing your package. No further gratuity is required.

A Note About Additional Tipping: As a community, we are extremely generous. We eagerly recognize outstanding individual service with a few extra dollars here and there. Of course, no extra monetary recognition is ever required, but when you take the time to say “thank you” and offer that 3am room service attendant a couple dollars, know that it’s always immensely appreciated by the crew members you recognize.

 


 

INTERNET ACCESS

Wireless Internet Service is available ship-wide.

Unlimited Packages for the entire cruise are priced as follows and can be purchased onboard:

1 Device – $249
2 Devices – $375
3 Devices – $498
4 Devices – $623

You can also purchase continuous 1-hour and 24-hour packages:

1 Hour – $24.95
24 Hours – $49.95

If you purchase the 1-hour or 24-hour package, Internet access starts from the time you first connect through the one device. You cannot save minutes for later or transfer remaining minutes to a second device.

If you’re new to cruising or new to Internet usage onboard, please note that Internet speed is nowhere near as fast as it is on land. Although the satellite technology onboard is state-of-the-art, the Internet speed is more in line with old-school dial-up speed at times.

Prices and available packages are subject to change.

 


 

ITINERARY

Our Itinerary can be found HERE.

As with all cruises, please note that our itinerary is subject to change with or without notice due to sea conditions.

 


 

LUGGAGE HANDLING & ISSUES

If your luggage doesn’t arrive with you at the airport, be sure to file a claim with your airline and make sure they understand you’re getting on a cruise ship. It’s also wise to provide them with a copy of your itinerary. You’ll also want to put them in direct contact with Celebrity’s One Touch Hospitality team, which will help immensely in getting your bags to our ever-moving ship.

One Touch Hospitality handles Lost Luggage issues for Celebrity and can be reached at 1.844.418.6824, ext. 48844. Their hours of operation are 8am-8pm EST, 7 days a week. Their email address is celebrityonetouch@celebrity.com.

When you arrive at Port Everglades, you will hand off your luggage to the porters at the taxi drop-off. Before handing off your bags, be sure each bag is properly tagged to your stateroom. When you check in online in advance of the cruise, you’ll be able to print luggage tags then. We recommend waiting to arrive in Fort Lauderdale BEFORE placing those tags on your luggage. This will help ensure they don’t get ripped off during your flights.

It usually takes between 4-6 hours from the moment you hand over your luggage to the pier-side porters until the bags arrive to your stateroom. If your luggage hasn’t arrived by the time we set sail at 8:30pm, reach out to Guest Relations on Deck 3 mid-ship. They will do their best to track down your bags. Usually, the reason for a piece of luggage not making its way to your room is that the identifying tag was ripped off at some point in the transfer from pier to ship. These untagged bags are placed in corral awaiting identification.

A Note to STEP Participants: If a piece of luggage ends up in your stateroom and it doesn’t belong to you or your new roommate, be sure to contact Guest Relations to let them know you have someone else’s bag in your room. No doubt, someone has been frantically looking for it and because you thought it was your roommate’s and your roommate thought it was yours, stray bags will sometimes sit there in your room for days before they’re identified as someone else’s luggage. By turning it in early, you will win the love and admiration of a fellow traveler.

 


 

MEDICAL SERVICES

Basic medical services are available onboard. The Millennium’s Medical Center is located on the Port Side of Deck 1 and is open 8-11am and 4-8pm daily. 24-hour emergency services are also available.

VACAYA recommends that you consult with your primary physician before sailing if you’re experiencing any serious or chronic medical issues. The Millennium’s medical team can provide basic services for illnesses/injuries that may occur onboard. They are also able to diagnose and  stabilize most emergency situations. If you require emergency services that can only be provided by a shore-side facility, transfers can be arranged. Please note, however, that while Millennium is sailing, transfers may be affected by weather or other logistical considerations.

Quarantines: The health and safety of guests and crew is of paramount importance. And on rare occasions, Millennium’s medical team may decide that your condition requires you to be quarantined to your room. This is most common when highly contagious gastrointestinal illnesses like Norovirus are diagnosed. We’ve all heard the stories of hundreds of cruise passengers falling ill with stomach issues like Norovirus and the like. Based on Center for Disease Control guidelines, quarantine is the medical team’s best defense in stopping the spread of viruses such as this. If you’re quarantined, we will do our very best to make you as comfortable as possible for the duration of your quarantine.

 


 

MEETUPS

VACAYA is all about connections. And we’ll host different professional and interest group meetups throughout the week, giving you the chance to come together with others who share like interests. We’ll also host twice-daily 12-step meetings. It’s time to make some new friends!

 


 

PARTY THEMES

Part of the fun of each and every VACAYA cruise vacation is our theme parties. And around 120 days before your cruise, we’ll begin previewing your party themes! Yes… 120 days out!

And while costumes are always encouraged, they’re never required. We’ll love you in or out of costume and you’ll enjoy your time at VACAYA’s friendly welcoming parties no matter what.

 


 

PERSIAN GARDEN PASSES

A limited number of week-long passes to the Persian Garden will be sold to non-AquaClass Guests (use of the Persian Garden is an included perk for AQ guests). The price for singles is $119 and for couples, $229. Prices are subject to change up until our sail date.

The Persian Garden is open from 8am-8pm daily on both Sea and Port Days.

You can purchase a week-long pass to the Persian Garden once onboard. This can be done directly at the Spa on Deck 10 Forward.

There is a small free sauna in both the Male and the Female Changing Rooms. Our non-binary guests are welcome to use the Changing Room of their choice.

 


 

PHONE SERVICES

Inbound and Outbound Satellite Phone Services are available from your stateroom at a cost of $7.95 per minute. Calls are paid by credit card (Visa and MasterCard only).

For inbound business or emergency calls, have callers dial 1.877.266.1020 or 1.321.953.9002. Once prompted, choose to connect to Millennium.

For more information about this service, visit http://shipdial.com.

 


 

PROHIBITED ITEMS

  • Guests are not allowed to bring Beer, Hard Liquor, Fortified Wines, Other Alcoholic Beverages, or Cases of Soda/Water onboard for consumption, with the following exception:
    • Guests wishing to bring personal wine onboard at the beginning of the cruise may do so, limited to two (2) 750 ml bottles per stateroom. When consumed in any shipboard restaurant, bar, or dining venue, each bottle shall be subject to a corkage fee of $25.00. It is recommended that you pack your personal wine in your carry-on bag, as alcohol packed in regular luggage has the potential to be confiscated by security (but later returned during the voyage).
  • Illegal Drugs and Illegal Substances: All illegal drugs and illegal substances are strictly prohibited.
    • A note about Medical Marijuana: Celebrity does not allow guests who possess medical marijuana permits to bring marijuana onboard their ships. It is only legal to use medical marijuana in the jurisdiction (state/county/city etc.) where it was prescribed. It’s a federal offense to possess it when leaving and entering the U.S. and many foreign countries.
    • Kratom is prohibited.
  • All Firearms and Weapons, ammunition, explosives, incendiary devices, and realistic replicas of firearms are prohibited. For security reasons, Celebrity does not permit guests to carry firearms onboard during their voyage or otherwise secure weapons for anyone on their vessels or at the pier. Guests will need to make arrangements to leave the firearms at home or contact the local authorities for alternate arrangements. Celebrity does not allow any guest (including law enforcement officers on vacation) to bring weapons onboard the vessel. All weapons should be left at home, locked up in a vehicle if driving to the port, or turned over to a local office of Customs, police, FBI, etc. for safe keeping during the voyage.
  • Flammable Items: All items with open flames or heating elements are strictly prohibited; the exceptions are hair curling irons, straightening irons (flat irons), and hair dryers, which are permitted onboard. Flammable Items include, but are not limited to the following:
    • Candles
    • Clothing Irons
    • Travel Steamers
    • Hot Plates
    • Incense & Burners
    • Tea Cup Immersion Heaters
    • Aerosols, except for personal care toiletries
    • Fuels, including cooking fuels and any flammable liquids
    • Gasoline
    • Gas Torches
    • Lighter Fluid
    • Flares
    • Flammable Paints
    • Turpentine & Paint Thinner
    • Realistic Replicas of Incendiaries
    • Hookahs & Water Hookah Pipes
    • Car Batteries
    • Hoverboards
    • Oil diffusers
    • Electric Blankets
    • Electric Heating Pads
  • Knives and Sharp Objects: All knives with blade lengths of four (4) inches or greater are prohibited. Knives that are concealed or disguised as other commonplace objects such as belt buckles, walking canes, pens, credit card holders, etc., are also prohibited. Flick knives (also known as an automatic knife, pushbutton knife, ejector knife, or switchblade) or any other type of knife with a folding or sliding blade that is opened automatically by activating a button, lever, or switch on the handle. Knives that incorporate locking blades are also not allowed onboard. Other sharp objects, such as scissors with blades longer than 4 inches, which could reasonably be used as a weapon, are also not allowed. Sharp Objects include, but are not limited to, the following:
    • Box Cutters
    • Ice Picks / Ice Axes
    • Meat Cleavers
    • Razor-Type Blades, such as box cutters, utility knives, and razor blades not in cartridge (Note: shaving safety razors are allowed.)
    • Sabers, Swords, and Fencing Foils
    • Scissors with blade length four (4) inches or greater
  • Recreational Diving Knives Exception: Recreational diving knives are permitted onboard regardless of blade length but must be held in the safe custody of the Chief Security Officer. Dive knives may be checked in and out by the owner for dive excursions during the cruise
  • Personal Grooming Items Exception:Personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming implements, are permitted onboard.
  • Tools include, but are not limited to the following:
    • Axes & Hatchets
    • Cattle Prods
    • Hammers
    • Drills and Drill Bits
    • Saws
    • Other Tools (such as wrenches, pliers, screwdrivers) greater than 7 inches in length
  • Martial Arts and Self-Defense Items include, but are not limited to the following:
    • Billy Clubs
    • Black Jacks
    • Brass Knuckles
    • Kubatons
    • Mace / Pepper Spray
    • Martial Arts Weapons
    • Night Sticks
    • Nunchakus
    • Stun Guns / Shocking Devices
    • Throwing Stars
    • Handcuffs
    • Bows & Arrows
  • Sporting Goods Exception: Sporting goods and equipment are permitted onboard. However, guests should be advised that the items must be stored in their stateroom and are not to be used, displayed, or carried in the public areas at all. Violations of this policy will result in confiscation of the item and may be considered to be a Guest Conduct Policy violation. Sporting goods include, but are not limited to the following:
    • Baseball and cricket bats
    • Hockey sticks
    • Skateboards
    • Surf boards
    • Golf clubs
    • Bicycles
  • Disabling Chemicals and Other Dangerous Items: The following items or those similar are not permitted onboard:
    • Samsung Galaxy Note 7
      • Celebrity no longer allows Samsung Galaxy Note 7 cell phones onboard their ships. This decision was made in light of recent incidents and safety concerns raised by Samsung about this particular device, as well as the Federal Aviation Administration (FAA) recent ban of the phone from all airplanes. We ask guests who own a Samsung Galaxy Note 7 to not bring the device on your cruise.
    • Chlorine
    • Bleach
    • Spray Paint
    • Tear Gas
    • Transformers
    • Electrical Extension Cords – including power strips/surge protected strips
    • Spillable Batteries (Note: Wheelchair batteries are permitted)
    • Small Compressed Gas Cartridges
    • Fire Extinguishers
    • Other Compressed Gas Cylinders (Note: Dive tanks are permitted if they are empty; Medical gas bottles are also permitted)
    • HAM Radios or other transmitting devices are strictly prohibited due to potential interference with the ship’s onboard communication systems.
      • Baby monitors are not allowed to be used onboard our vessels as their radio signal could interfere with ship communication and/or navigation systems.
      • Note: Guests are allowed to have two-way radios, more commonly known as walkie-talkies, for onboard personal communications. Basic specifications are as follows: Up to 10-mile coverage range, Up to 5 watts power, Internal Voice, Operated Transmission, No external mounting antenna.

 


 

SMOKING POLICY

At VACAYA, we’ll do our very best to serve both cruisers who smoke and those who don’t. The following areas are designated as SMOKING areas onboard Celebrity Millennium:

  • Deck 11 – Port Side next to Mast Bar
  • Deck 10 – Sunset Bar – Port Side Aft
  • Deck 4 – Open Deck Port Side – Midship going forward

Cigars can only be smoked in the designated area at the Sunset Bar. And Vape Pens can be used in ALL designated smoking areas.

Smoking inside staterooms (including on verandas) and non-designated public areas is prohibited.

 


 

THE RED LIGHT DISTRICT

The Red Light District is back! If you’re new to The Red Light District, no worries… we’ll fill you in onboard.

 


 

2021 CARIBBEAN CRUISE RESCHEDULE FAQs

Q: Why did VACAYA make this decision prior to publication of final cruise industry safety protocols?

A: Celebrity is part of the Royal Caribbean Group, which established a Healthy Sail Panel consisting of globally recognized experts to develop a science-based approach for a healthy return to service. The panel submitted their plan to the US government and are currently awaiting approval to return to service November 1, 2020. Though the final safety protocols for cruise ships sailing in early 2021 have not been issued, the final rules will likely include capacity limitations in terms of passengers and venue utilization. These restrictions, though vitally necessary for safety, will make it impossible for us to provide our guests with the cruise experience they’ve come to enjoy with VACAYA.


Q: Will Guests who previously cancelled be able to reinstate their reservations?

A: Guests who previously canceled our ’21 Caribbean Cruise will have the opportunity to reinstate their reservation for a nominal fee that covers the hard costs of our administrative fees, booking fees, and the credit card fees associated with their original reservation cancellation. This $200 per person reinstatement fee will be subtracted from the penalty you paid when you originally cancelled and the remaining balance from that penalty will be applied to your new booking. Please note that with all reinstatements you’ll receive a new Reservation Number and likely a new stateroom (if your original one is no longer available). Upon reinstatement, you will have the option to pay for your reservation in full or stretch your payments out until November 2021 with our interest-free monthly payment plan. We ask that you please give us the time necessary to set up everything behind-the-scenes that will allow us to handle this particular bit of business. We’ll send details and instructions out before the end of the year.


Q. I cancelled Caribbean 2021 a while back. Can I reinstate to another VACAYA trip other than Caribbean 2022?

A. While our reinstatement program is centered around rebooking guests to Caribbean 2022, we’re willing to make this one-time exception to apply the same rules to moving you over to another one of our announced 2021 or 2022 trips, minus the same hard cost fees we outlined above.  Please note that this new reservation would be nonrefundable once made due to the unique nature of the balance transfer.


Q: Can I just cancel and get all my money back?

A: Our Terms & Conditions allow us to hold our cancellation penalties exactly where they are today through the rescheduled event. However, with the cruise now over 500 days away (as of Oct 14, 2020), we have made the non-precedent setting decision to reset our cancellation penalties. So instead of the penalties being 50-60% (depending on when you originally booked) at this time, they’ll reset to 10% according to our new Terms & Conditions (published July 10, 2020). Our Terms & Conditions allow us to fully reschedule trips as challenges arise – whether that be a pandemic as we’re experiencing now, foul weather, problems with a vessel, etc. In agreeing to our Terms & Conditions, you have given us the ability to reschedule, but as we hope you’re seeing, it is being done with great care and consideration – just like our cancelled 2020 Lisbon Cruise and our rescheduled 2020 Iceland Cruise.


Q: Can I just dispute the charges on my credit card?

A: Disputing a credit card charge is never the right option. The hurt it does to a company like VACAYA is almost incalculable – requiring us to spend hours preparing the responses to the disputes, not to mention all the fees involved with their processing. In addition, disputes jeopardize our credit score and our relationship with our credit card processor, which is vital to us being able to operate. The Terms & Conditions you sign when booking with us are our binding contract with you. 99 out of 100 times VACAYA wins credit card disputes, but occasionally a credit card company may wrongly side with their customer. In the rare cases where a credit card company decides against VACAYA, we send those lost disputes to a collection agency for processing (as we’ve done since the very beginning). We never want our guests to be hounded by collectors, but in cases such as these, we’re left with very few options for recovery. In addition, no one who disputes a valid charge with us is allowed to travel with VACAYA again until that money owed is repaid in full.


Q: Will we still be sailing out of San Juan?

A: Not likely. There are only a couple long-shot scenarios that may see us sailing out of San Juan. However, as we craft our new itinerary, we will definitely keep San Juan on our short list of possible ports of call for the rescheduled cruise.


Q: If not San Juan, where is the cruise likely to sail from?

A: We don’t yet have the answer to this obviously important question, but it’s likely to be somewhere in South Florida – either Port Everglades in Fort Lauderdale or The Port of Miami. Once Celebrity has laid out their final deployment schedule, we’ll know definitively. What we do know already is that many of their ships will be scheduled for shorter 4- and 5-night cruises. So carving out a 7-nighter makes for a bit of a challenge schedule-wise as traditional Saturday or Sunday sailings give way to sailings that now begin/end on a weekday.


Q: What does “deployment” mean?

A: “Deployment” is the cruise industry term that defines when and where each ship in their fleet sails over a given season. For example, Celebrity Summit had been deployed to sail 7-night cruises out of San Juan from November 2020 to May 2021 and from Bayonne, NJ to Bermuda June 2021 through October 2021. Deployment is one of the most complicated pieces of a cruise line’s operational plan because of the many factors that go into the decisions, from port availability to fuel costs.


Q: Are there any other options?

A: If you’d like to avoid all cancellation fees, you have the opportunity to sell your trip on the open market via social media groups or other channels. If you choose to do that, you’re only responsible for a $150 name change fee. Simply put us in touch with the person you’d like to sell to. Additionally, if you conduct the financial transaction between the two parties, we’ll waive the name change fee altogether.


Q: What’s the difference between a charter cruise event being “cancelled” versus “rescheduled”?

A: One of the fundamental elements of every contract signed by a charter cruise company like VACAYA with a cruise line like Celebrity is the ability of the cruise line to change the dates, ship, port of embarkation, ports of call, etc. of the charter due to myriad reasons. And the reason we have a similar clause in our contract with you (our Terms & Conditions) is because at any time and for any covered reason, the cruise line can adjust any or all of the previously mentioned items. As we discussed in our Primer Blog… in myriad cases, the cruise lines hold most of the cards. This is a prime example.

Many have asked about the way other companies have handled this crisis (between February and September 2020) and why this seems different with VACAYA. That’s because at its core, it is different. Many other charter cruises were actually cancelled outright by the cruise line, with no alternative cruise option offered (primarily because there was no end to the pandemic in sight and the cruise lines had no idea when they would return to service). In those cases, the cruise lines returned all of the charter fees to the charterer (usually within 90 days) and the charter companies passed those refunds back to their guests. In the case of VACAYA’s 2021 Caribbean Cruise and with a return to service being rolled out in the near future, Celebrity took their contractual option to reschedule our charter event. That means every dollar we’ve paid Celebrity for this charter event moves forward to the rescheduled event. None of those funds come back to us.

Celebrity is in the process of finalizing a major redeployment of their fleet. And while they likely know where we’ll ultimately land, they’re not at liberty to tell us until those announcements are made publicly. They will announce the changes in two rounds – one early next week and the second in early November. Somewhere between those 2 announcements, we’re likely to learn our specific path forward. The reason they couldn’t tell us right from the start is because they have tens of thousands of non-charter passengers booked on soon-to-be-affected cruises, and our premature announcement would have jeopardized their ability to effectively serve those affected guests. So as we explained… we’re announcing this along with them, as we learn. We certainly could have waited till their second announcement and shared everything then, but imagine for a second the absolute chaos that would have ensued if during their first announcement they made a proclamation that impacted our sailing. With no information or advance word from us, people would have lost their minds. That wasn’t an acceptable path for us, so we shared what we knew when we knew it.

We fully recognize this rescheduling is a hard pill to swallow for some – especially when nearly everything has changed, but by the letter of the agreement (and in turn the law), Celebrity has exercised an option. That creates a trickle effect on the VACAYA side, with us contractually obligated to accept those changes. But what we’ve done on our side is to try and make this as pain free as humanly possible. As we explained earlier, our Terms & Conditions allow us to hold to the current penalty regardless of the situation surrounding the rescheduling. That would have been 50-60% for most people. And even though we offered multiple off-ramps to make each guest whole, we just couldn’t do that penalty-wise to our guests. So we made the difficult financial decision to roll back the penalty to its absolute minimum – 10%. For most guests who booked under our prior Terms & Conditions (which were made more consumer friendly in July 2020), that minimum would have been 15%, but we took it even further and leveled things out for everyone at rock bottom.

We can’t say this enough… we WISH we had a billion-dollar war chest, but as a young company facing extraordinary circumstances during a pandemic, we have to play the cards we’re dealt in a way that allows us to continue to operate. But we’ve played the best hand we could with the cards we’ve been dealt.

And please don’t read this in any way to be a slam against Celebrity. They have been great partners throughout this crazy time, but ultimately they had to do what’s right for their business – a business that went from generating tens of millions in revenue each week to $0 overnight. These are unprecedented times that call for unprecedented solutions and for any of us to survive, we all have to work through this together.

 


 

EMAIL ARCHIVE

October 14, 2020 – 2021 Caribbean Cruise Rescheduled to March 3-10, 2022

November 9, 2020 – Final 2022 Caribbean Cruise Details Released

 


 

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The Ship
Modern Luxury Defined

For Millennium, Celebrity brought together teams of world-class architects, interior designers, stylists, and even landscape artists to create a showcase of the most inspiring spaces at sea, custom designed just for you.

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The Itinerary
Charting A New Course for Caribbean Adventure!

VACAYA’s first winter escape guarantees you’ll be sun-drenched! All Caribbean islands aren’t created equally, so we’ve put together a prime Southern Caribbean itinerary that includes everything you’ll need to escape the chill.

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The Food
Culinary Excellence

Enjoy an amazing array of flavors and a wide selection of restaurants to suit every mood. Menus are inspired by and sourced from the incredible regions Celebrity visits.

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The Drinks
Game Changer: Beverage Packages!

Each of Millennium’s clubs, bars, and lounges is a unique destination unto itself, with menus offering a diverse selection of classics to complement the latest trends. Here you’ll find information about the unlimited beverage packages that’ll be available for purchase prior to your cruise. Just another way VACAYA delivers the best value in LGBT+ travel today!

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The Prices
Find Exactly What You're Looking For

The pricing for the suites and staterooms on our Caribbean Cruise can be found here.

Exhilarating days of discovery deserve exceptional spaces to recharge. Celebrity Millennium’s range of luxurious accommodations has been artfully created to make your stay warm and welcoming. And with rooms at a wide range of price points, you’ll be able to breathe and relax in no time.

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The Overview
Caribbean Cruise Main Page

Return to the overview page of our Caribbean Cruise on Celebrity Millennium.

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